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Ordering from Pezzetti Centre is easy - find the item you require - choose the colour/size, if applicable, by clicking on the drop down list to view the options, then clicking again on the one you require - click the "Add to Cart" button - wherever you are on Pezzetti's website, you can add items to your basket in the same way - you can check the contents of your basket and the total cost at any time by clicking on the "View cart" button - you can remove items from your basket or alter the quantity required at any time. - post and packing costs will be shown in your shopping basket - click the "Proceed to Checkout" button when you have finished shopping - fill in the order details on the secure form You can also place an order by phone, fax or mail. Payment We accept Delta, JCB, Maestro, Mastercard, Pin Train, Solo, UK Maestro, Visa and Switch. We also accept Electron but many of these cards are 'Swipe only' and therefore cannot be used for online transactions. We will not charge you for any goods until they are despatched ! ( Unlike others We could mention ) Returned goods Returned goods must be unused and in a saleable condition. Any packaging i.e. reel boxes must also be in the same condition as when received. If you return goods because they were ordered incorrectly or if clothing does not fit you will pay the return postage costs. If you would like us to replace the goods with another size or colour, we will charge carriage on the replacement. If you return an item because it was faulty when it was delivered, we will refund your postage costs for returning it to us. Please check with us before returning any goods as we will only refund the basic postage charge. Delivery Costs The delivery charge is automatically added to your order and you will see the total amount you have to pay before you confirm the order. Unfortunately we have to charge carriage but we keep it to a minimum and believe our charges are the lowest in the industry. Look out for special products as some items are free of carriage. Tax Charges (VAT) All the prices shown in our store include VAT. Import duty or tax Please note that if the delivery address given on an order is outside of the EU an import tax may be payable upon receipt of the goods. The amount payable depends on the destination and may be subject to change. These payments are the responsibility of the customer and we accept no liability for any payments which may be due. Credit Card Security We have never had a case of credit card fraud using our shopping system. All credit card numbers are encrypted when the order is placed using 128 bit encryption and they are only decrypted after they reach us
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