Client Care Code We aim to provide you with a quality service in order to establish a good a lasting relationship. With a view to this, we have set out in this Code our commitment to our clients as well as some other important information which explains our policies and practices. We would ask you to read it through. If you would like further details in any respect, tell the person dealing with your matter. Our Commitment. How You Can Help Us. Fees & Expenses. Your Money. Paper Wills & Deeds. Financial Services. Complaints. Request Information.